Privacy Policy

Sumita Kanko Kaihatsu Co., Ltd. (hereinafter referred to as "our company") has established the following policy regarding the handling of personal information, and hereby declares that it will make this policy public and comply with it.

Definition of Personal Information

"Personal information" means "personal information" as defined in the Personal Information Protection Act, and refers to information relating to a living individual that falls under any of the following:

1. Names, dates of birth, and other descriptions contained in the information can be used to identify a specific individual (including information that can be easily collated with other information and thereby used to identify a specific individual).
2. This refers to information that includes a personal identification code.

privacy policy

We have established the following personal information protection policy, recognize the importance of protecting personal information, and will thoroughly implement measures to protect personal information.

Safety management measures for personal information

We will take necessary and appropriate measures to prevent the leakage, loss, or damage of personal information and to manage personal information safely.

1. Organizational security control measures
   We will appoint a person responsible for handling personal information, who will monitor the handling status and establish and review internal regulations.
2. Technical safety control measures
   In order to prevent unauthorized access to personal information and information leaks, we will take technical measures such as access restrictions and security measures.
3. Supervision of contractors
   When outsourcing the handling of personal information, we will select appropriate contractors and provide appropriate supervision through contracts, etc.

Acquisition of personal information

1. Acquisition of personal information
   In order to smoothly carry out our business, when we receive inquiries, we will collect personal information such as your name, date of birth, telephone number, email address, and address.
2. Use of Personal Information
   The personal information that we acquire about you will be used within the scope of the purpose for which it was acquired, based on a plan for its use.
3. Compliance with laws and regulations
   We will comply with applicable laws, regulations and standards regarding personal information held by our company.
4. Improvement and review of handling of personal information
   We will continuously improve our management system and mechanisms for protecting personal information.

Purpose of use

1. Responses to inquiries and reservations for consultations
2. Confirmation of conflicts of interest when accepting consultations
3. Disclosure of information necessary for carrying out business, such as applying for accident insurance
4. To improve our website and business operations
5. Use of Cookies and Access Analysis Tools
   This website may use cookies and access analysis tools to understand how the site is being used and to improve our services and the site.
   The information collected through these means does not identify individuals.
6. Reporting the status of inquiries to the site maintenance and management company in a way that does not identify personal information
7. Aggregate and publish statistical information that does not identify personal information

Disclosure of personal information to third parties

We will not disclose any personal information we have acquired to any third party without the prior consent of the individual.
However, in the following cases, we may disclose personal information obtained without the prior consent of the individual.

1. When disclosure is required by law
2. When we determine that it is necessary to protect the rights, interests, honor, or reputation of our company, another individual, or any third party.
3. When the individual has given prior consent to the disclosure of their personal information

Inquiries regarding refusal to use or provide personal information

If you do not wish your personal information to be used or provided to a third party for the purposes for which it was provided, please contact us.

Changes and Notices

We may change the contents of this privacy policy without prior notice.
We are unable to contact you each time, so please refer to the latest information on this page when using the service.

Correction and deletion of personal information

1. If the personal information held by our company is not true, you may request that it be corrected or deleted.
2. If we receive a request from an individual as described in the preceding paragraph and decide to correct or delete the personal information, we will correct or delete the personal information in accordance with our procedures and then notify the individual without delay.

Contact for complaints and consultations

We accept complaints and inquiries from individuals regarding our handling of their personal information.
For consultations, complaints, etc., please contact the following office.

[Contact Information]
Sumita Tourism Development Co., Ltd. Rokukando Tourist Center
Telephone number: 0192-48-2756 Fax number: 0192-48-3250
Email address: info@rokando.jp

Established and enforced on November 10, 2025